Refund policy

1. Returns & Exchanges- For items purchased in-store, returns and exchanges are accepted within 15 days of the original purchase with a valid receipt or proof of purchase.
   
2. Eligible Items- The following items: Clearance items, Final Sale items, Perishable items, Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve returned/exchange, at management's discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.
3. Condition of Items- Except for items that were damaged when purchased, items may be "open box" but must be unused, undamaged, and complete with all original packaging.
4. Form of Payment- Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.
5. Restocking Fee- Except for items that are returned/exchanged for being damaged or defective, to cover the cost of inspecting, repackaging, and restocking certain items, a restocking fee of 15% (or the maximum amount permitted by law, whichever is less) may be assessed for the following items or types of items: All items. The restocking fee will be deducted from the refund amount, if any, where permitted by state law.
6. Other Terms and Conditions- All Products must be unused at a time of return in original packaging.
   
   When exchanging original product for a product of higher value customer is responsible for price difference.